Returns and exchanges

We believe you will be delighted with your purchases but there may be occasions when you feel it necessary to return an item. You have the right to cancel the contract for the purchase of any item within seven working days of delivery. This applies to all our products. However, we regret that we cannot accept cancellations of contracts for the purchase of products where foodstuffs have been delivered. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty.

In the case of hiring our facilities, a 7 day cooling off period is in place except for bookings within 10 days. Payment for bookings is up front but in the unlikely event of cancellation within 1 month of hire, a full refund will be provided. Within 1 month, we reserve the right to with-hold the entire or a proportion of the booking fee.